1. Bluetooth must be turned on for app to work.
2. Please accept all push notifications for the OpenKey App. This screen will come up when the app is opened for the first time
Search the OpenKey available hotels and select Avista Resort
This is for the guest who wants to register an account for easier use in the future. Guests who register are able to send an ETA to a hotel. Guests will create an account with name, email, and password. They will also enter their phone number. A text will be sent with a code to finish registering the account. They will get a notification once they have access to their room. Once their account is setup they will not need a code again.
This guest already has an account and has to login with their phone/email and password. This guest is able to send ETA and use the Chat with hotel feature in the future as well.
Q: How long does the open key process take?
A: The OpenKey process takes under a minute to download the app, and three to five seconds to unlock the door.
Q: Is it safe and secure?
A: Yes, it has bank-level security.
Q: How does a guest use the phone to open the hotel room door?.
A: Open the OpenKey app and tap the key icon to activate the key. Place phone against the lock. The phone will vibrate and the lock will flash green to indicate the door unlocked.