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Avista Resort FAQ

Check-in starts at 4:00 PM.

If you arrive early and the unit is not ready, the front desk will provide parking passes and pool wristbands so you may enjoy our amenities until your room becomes available.

Check-out time is at 11:00 AM.

In order to ensure that guests will have well-cleaned and sanitized condominium units, we require time between the last departure and the next arrival to perform cleaning services. 

We accept Visa, Mastercard, American Express, Discover, and contactless payments made with Apple Pay or Google Pay. If paying cash, a $100 refundable cash deposit or credit card authorization is required at check-in.

Pets are not permitted. Please visit www.coastalpawspetresort.com for information on boarding.

Service animals are always welcome. If you are traveling with a service animal, please review our Service Animal Policies and complete and return our Service Animal Questionnaire prior to checking in at the resort. 

Guests staying must be 23 years or older unless accompanied by their parent or legal guardian. 

We do! Local residents of Horry County SC, Georgetown County SC, Columbus County NC, and Brunswick NC are welcome. A $250 refundable cash security deposit is required at check-in. *Unit types ADXNS and G1DXNS are not eligible for local rentals.

We would need a credit card authorization form to be filled out and returned with a copy of the front and back of their driver's license. Click here to download our Credit Card Authorization Form.

Our cancellation policy varies by rate type and travel season. Please reference your confirmation email for the applicable policy.

Avista Resort strictly prohibits loud, profane, and/or offensive noises upon the Resort's premises. This policy is intended to be more restrictive than the existing municipal Noise Ordinances already enforced by law enforcement. The Resort desires to keep and maintain a peaceful, enjoyable environment for all guests of the Resort.

The Resort strictly prohibits guests from playing music, videos, and other forms of meida which are offensive to other guests, whether due to loud volume, excessive bass, or explicit conent (profane language, sexual content, and the like). Any and all noise originating from a guest's room, including the room's balcony, must not be audible from outside the room or balcony. Any and all noise originating from a guest's vehicle must not be audible from outside the vehicle. No music, videos, and other forms of media may be played by a guest within the Resort's common areas unless the guest is using headphones or earbuds.

Violation of this policy will result in corrective action, up to and including removal from the resort's premises. By booking a room at the Resort, the guest acknowledges this policy and agrees to be bound by its terms.

Complimentary WiFi is available in your room and throughout the resort.

Oceanfront means that your view of the ocean looks directly onto the water. You will see the ocean directly in front of you. Oceanview means that your view out to the ocean looks north or south up the coastline. You will see the coastline, beach, and ocean in your view. Some views are from the side or at an angle.

Your condo's fully equipped kitchen includes a stove, oven, microwave, dishwasher, refrigerator with freezer, and a regular drip coffee maker. Pots, pans, mixing bowls, serving bowls, cooking utensils, eating utensils, drinking cups, plates, coffee cups, and saucers are provided. Paper products are not provided.

Each guest receives a supply of clean linens and towels in the unit. The housekeeping policy is to replace used linens and towels with fresh ones if a guest stays four days or more. Linens and towels include bath towels, washcloths, hand towels, bath rugs, bed sheets, blankets, pillows, bedspreads, mattress pads, and shower curtains. A dishtowel is provided in the kitchen.

Yes! There is a coin-operated guest laundry facility on the fourth floor across from the fitness center. Washers and dryers are an optional amenity in most of the units.

There is no need to bring an ironing board and iron with you to the beach. The unit is either equipped with ironing equipment or you may request the equipment when you make your reservation, check-in, or during your stay.

The resort provides pool towels at the pool. Pool towels are not to be taken to the beach, and we do not provide beach towels.

The resort does not provide beach umbrellas or chairs, however, they are available to rent during the summer season from beach services. For information and pricing, please click here.

Smoking or vaping is not permitted in any balcony or pool area or non-smoking unit. A per incident cleaning fee of $250 plus tax will be charged.

Our indoor pool and lazy river are heated year-round. The outdoor pools and lazy rivers are not heated.

No cooking, grilling, or barbecuing is allowed on the balconies at any time. Anyone found violating this safety ruling may be fined by the City of North Myrtle Beach as well as the resort.

Launching, landing, or operating unmanned or remote control drones on resort property is prohibited.

Avista Resort's condominiums are equipped with a safe. Please note that we are not responsible for lost or stolen items while staying at the resort or parking garage. Please make sure that upon vacating your unit you have thoroughly checked for any misplaced items.

Please contact the front desk who will take down your information. We will be happy to send things you have left behind; the shipping will be at your cost.

Absolutely, children are encouraged. During the summer months, we offer a wide variety of activities and adventures around the pool areas and property. We also offer many discounts to the area's attractions that are specifically interesting to children of all ages. Our suites are well suited to children because of their architectural designs, allowing children a wonderful and safe view from the windows, plenty of space to roam in the units, and interesting places to play around the property and on the beach.

While Avista Resort does not offer its own shuttle service, the front desk agents can tell you about various modes of transportation in the area.

Each 1 bedroom unit will receive 1 parking pass at check-in and each 2 and 3 bedroom unit will receive 2 parking passes at check-in. Additional parking passes are not available. There are no parking pass restrictions for guests staying between October 15, 2020, and March 11, 2021.

For your convenience, registration parking is available for check-in and unloading on the ground level of the resort. In the event the complimentary registration parking is full, paid parking provided by the city of North Myrtle Beach is available on the oceanfront lots adjacent to the resort for $2 per hour. 

The garage clearance height is 7 feet 2 inches. Oversized vehicles above 7'2" cannot access the parking garage. There is free parking available at a nearby Lowes or paid parking available in a public lot off Main Street.

Golf carts are not permitted in the parking garage. 

Motorcycles are allowed on the first level of our parking garage, located across the street from the hotel. No motorcycles are permitted under the resort. Trailer parking has been designated on the rooftop level of the parking garage. Please note the clearance for the parking garage is 7'2". Read our full Bike Week Policies.   

Avista Resort is centrally located in North Myrtle Beach within 30 minutes of most local attractions, shopping, and dining. We are just a couple of blocks from Main Street which boasts numerous restaurants, bars, and attractions.

The beaches are public and remain open at all hours, any day of the week for your enjoyment. Please click here to view the City of North Myrtle Beach's beach laws. Click here to view additional Short-Term Rental Rules.

Yes! The City of North Myrtle Beach has instituted a single-use plastic bag ban in an effort to keep our area beautiful and eliminate plastics on our beaches, in the ocean and waterways. We recommend bringing reusable bags or totes to use for shopping. Some retailers may have paper bags, boxes, or other alternatives available however this is not guaranteed so plan accordingly and pack your resusable bags when you come on vacation!

Avista Resort is approximately 22 miles north of the Myrtle Beach International Airport.

Myrtle Beach International Airport (MYR) has eight airline partners to meet your travel needs: Allegiant Air, American Airlines, Delta Airlines, Frontier Airlines, Porter Airlines, Spirit Airlines, Sun Country Airlines, and United Airlines.

Avista Resort does not provide an airport shuttle. Ab2c Shuttle provides transportation starting at $40.00. Please visit www.ab2cshuttle.com or call 803-357-1040 for more information.

Please see the following website for additional information about ground transportation to and from the airport: www.flymyrtlebeach.com/transportation

It is illegal to light and launch fireworks without a permit on the beach in North Myrtle Beach. Click here to view additional beach rules from the City of North Myrtle Beach.

The Cherry Grove Pier is less than 2 miles walking distance.

Hurricanes are seldom a problem here, but being prepared is the best policy. Avista Resort has a preparedness plan for hurricane season, officially from June 1 to November 30. Any hurricane is a major event and not to be ignored. Both local residents and guests should pay attention to the weather reports and to authorities' directives. Avista Resort tracks hurricanes closely and provides its guests with as much warning as possible. The likelihood of a hurricane here in North Myrtle Beach is minimal, but Avista Resort remains vigilant and ready to implement our plans if need be.